How Concierge Works

Our Concierge Service helps you skip the hassle and anxiety of arranging your accommodations and ground travel so you can just relax and enjoy your trip. We organize your travel schedule, reserve your hotels and baggage service, coordinate your ground transportation, and free you to enjoy yourself rather than fussing over details. We offer concierge service on many pilgrimage routes including the Camino de Santiago, Camino Portugués, Camino Finisterre, Camino Muxía, Via Francigena, and Via Di Francesco.

Step 1: Initial Contact

You contact us and tell us your dates and general goals.


Step 2: Video Chat

We arrange a video chat to get more details. We listen carefully to your specifications, consult on the options available, and agree on an outline of your trip.


Step 3: Detailed Plan

We send you the detailed plan. We work with you until you’re satisfied we have the details right.


Step 4: Reservation and Deposit

You approve the plan and pay a deposit. We make preliminary reservations for your lodgings and continue to confirm all bookings.


Step 5: Final Payment

90 days before your departure, you make your final payment. We finalize all arrangements and assist you with preparations.


Step 6: Ongoing Support

We provide 24/7 support while you travel. We celebrate with you upon your successful completion of your journey!

Our Guarantees

Experience peace of mind with our service guarantees:

Personalized Service

We tailor our services to meet your specific needs and preferences.

Timely Communications

We ensure timely confirmations, updates, and execution of your requests.

Customer Satisfaction

Your satisfaction is our priority; we follow up to ensure you are happy with our services.

Expert Guidance

Receive expert advice and guidance throughout your experience with us. This is what we do, and we do it well!

24/7 Support

We are available round-the-clock to assist you with any inquiries or issues.

Transparent Pricing

Clear and upfront pricing with no hidden fees or surprises.

Discover the Benefits of Concierge Service

Experience the ultimate in convenience and with our Concierge service. From seamless travel arrangements and personalized recommendations to 24/7 support, our service ensures you focus on enjoying your journey stress-free. Whether navigating pilgrimage routes or exploring destinations, our concierge service caters to your every need for a memorable travel experience.

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What our clients say

Wow! Pretty much sums up the most amazing experience I had with pilgrim path

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-Lyn P.. N.Queensland, Australia

The trip was very well orchestrated by Rocky. When we ran into a problem or wanted to make a change she was always available to handle our requests and make it happen. I became ill the day before I flew home. Her help in making additional accommodations was outstanding, due to the short notice as well as it being critical for my care.

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Nancy W., Sedro Woolley, Washington

Above expectations in every way, particularly accommodations & meals. I also greatly appreciated being able to ask Sandy questions via messanger (with a speedy response) and our two zoom sessions where we were able to meet a few members of our group before Assisi. Every day there were MANY logistics to work out which I was very aware of, and they were handled ALWAYS with a positive attitude and a smile. We were WELL taken care of to insure a fun, safe, successful, and life long memory in the footsteps of St Francis. Thank you to TEAM Sandy!

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Kathy B., Rye, New Hampshire

Pilgrim Paths applied their knowledge and expertise to make sure my Camino would be the unforgettable experience I hoped it would be! I was very pleased with all the accommodations they scheduled for me, along the Camino, and I knew that they were backing me up if I ever encountered a problem.

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Ken N., Vero Beach, Florida

A beautifully curated trek, enhanced by our guide, Mauro, a true renaissance man with his knowledge of St. Francis, Italian food, wine, plants, culture and the region’s history and quirks. The accommodations and meals were reflective of the regions, and to have included wine with several was a thoughtful bonus. Picnic lunches were a treat – both those provided by our guides and the ones we packed. Van support very accommodating, so too, having advance knowledge of room assignments and luggage waiting for our arrival. Technology – via the advance private Facebook group and WhatsApp, in addition to those who wanted to use the GPS routing, too, were effective ways to stay connected.

 

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Katharine W., Edmonton, Alberta

I am beyond grateful to have been on this trip from Assisi to Rome. The leadership was masterful, the attention to the individual and group needs was unparalleled, and the spirit of heart was life-expanding. St Francis is a teacher for all humanity, for all ages; the essence of his teachings live today and whisper their wisdom and gentility along this path. The breathtaking beauty of the Italian countryside, the warmth of the locals, and of course the food serve as joyful nourishment. The labor of love that Sandy Brown has shared with us is a priceless gift that I, for one, will treasure until I leave this beautiful world.

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Lauren W., Sarasota, Florida

This is our second experience with Pilgrim Paths. Rocky did a superb job of scheduling and managing every detail. This was our 6th pilgrimage and Pilgrim Paths is the best in the industry. There is 24/7 immediate availability to respond to any issues.

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Rick and Frankie W., Spokane, Washington

As a secular franciscan, I found this program to be wonderful in walking along the footsteps of francis. Able to see many things i’ve not in the past which enhanced my Camino even more so. Our guides were love with Italy and her culture which was contagious to myself as a pilgrim. All the accommodations were at a good level, some better than others. Food was unique and gave a new taste to italy. High class all the way.

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Patrick M., Flagstaff, Arizona

The experience was seamless from start to finish. Pilgrim Paths and Guides went over and above to deliver personalized service such as ensuring desired locations and events were added, full van support, local connections, and knowledge of the Via di Francesco. The accommodations and were dinners were wonderful. It was so nice to go out to local restaurants. All the pilgrims were fully catered to regardless of the level of fitness or speed. It was outstanding.

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Bridget D., Flagstaff, Arizona

C. and I have taken several long distance hikes over the last 10 years. Our experience on the via Francesco hike with the help of Pilgrim Paths has been wonderful. The benefit of having our reservations already in place combined with the kindness and consideration of the hosts made this trip special.

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Carol R., Rochester, Minnesota

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